This Privacy Policy explains how Seventh Rank (“we,” “us,” or “our”) collects, uses, and protects your information when you use the SkinSwan mobile application (the “App”).
By using the App, you agree to the collection and use of your information in accordance with this policy.
1. Information we collect
We collect information to provide and improve the App’s services. The types of information we collect include:
User-provided information
- Account information: email address used to create and manage your account.
- Onboarding and questionnaire data: information you provide about your skincare routine, lifestyle factors (such as stress or tiredness), and preferences.
- Skin analysis results: skin scores, metrics, summaries, and recommendations generated by the App.
Image data (selfies)
When you take a selfie or upload an image for skin analysis:
- The image is stored on your device. It leaves your device only when you run an analysis, when it is sent to our AI processing provider for that request.
- The image contains facial and skin information and may be considered biometric data under certain privacy laws.
- The image is not used for identity verification, authentication, advertising, or tracking across apps or services.
Derived facial analysis data
From your facial image, the App generates skin-related data such as acne indicators, hydration levels, wrinkles, pigmentation, and other dermatological characteristics. This data does not include the original image but is linked to your account to provide personalized insights and track progress over time.
2. How we use your information
We use the information we collect for the following purposes:
- To provide the service: to analyze your skin metrics and provide feedback, insights, and suggested corrective actions.
- To improve the App: to understand usage trends and improve the accuracy of our AI models and the overall user experience.
- To communicate with you: to send you updates, security alerts, and support messages.
3. How we share your information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service providers: we may share data with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, and technical support. These providers are obligated to protect your information.
- Legal compliance: we may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
AI processing provider
We share facial images and related prompts with our third-party AI service provider, Google (Gemini), to perform skin analysis and generate recommendations.
Google:
- Processes data to deliver the requested analysis.
- May retain request data, including images, for a limited period for service operation, abuse prevention, security, and legal compliance.
- Does not use your images or prompts to improve its products, under the paid terms that apply to our account.
- Is not permitted to use the data for advertising or unrelated purposes.
Google processes this data under its own terms. See the Gemini API Additional Terms of Service and the Google Privacy Policy.
Infrastructure and service providers
We use third-party providers for cloud hosting, databases, analytics, and customer support. These providers receive only the data necessary to operate and support the App.
Legal and business reasons
We may disclose information:
- If required by law or valid legal request.
- In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
4. Data retention
Facial images
- Facial images are stored on your device.
- When you run an analysis, the image is sent to Google (Gemini), which may retain it for a limited period for operational, abuse-prevention, security, and legal purposes. The retention period is set by Google.
- We do not store facial images on our own servers.
Facial analysis results and account data
Skin analysis results and account information are stored for as long as your account remains active so that you can view history, trends, and recommendations.
When you delete your account, this data is permanently deleted from our systems within 30 days, unless retention is required by law.
5. Data security
We implement a variety of security measures to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee its absolute security.
6. Your choices and rights
Data access and deletion: as your data is primarily stored locally on your device or linked to your account, you can manage or delete your account information by accessing your in-app settings.
Marketing communications: we do not send marketing communications.
7. Children’s privacy
We do not have a minimum age requirement for using the App. However, if you are a minor, you represent that you have obtained parental or guardian consent to use the App and agree to these terms. We do not knowingly collect personal information from children without such consent.
8. Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the App and, where appropriate, by other reasonable means. Your continued use of the App after the changes become effective constitutes your acceptance of the new policy.
9. Contact us
If you have any questions about this Privacy Policy, please contact us at skinaidev@gmail.com.